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A Memo from our CEO
Dear AFSA Member,
AFSA has a long and solid history of advocating for Airmen, Veterans and their Families. You, the members of AFSA, are our history…men and women who have stepped up through the years to help your fellow Airmen and to be part of one powerful voice on Capitol Hill.
That’s why we are proud to partner with Publishing Concepts Incorporated (PCI) to produce a 55th Anniversary Membership Directory titled Through the Years filled with your information and stories. This hard-cover book will contain basic directory information for all members who choose to participate, but you will also have the opportunity to archive your own history of service, or that of a loved one.
Here’s how it works:
From an Association-perspective, this directory allows us to do three things:
Thank you in advance for updating your information, and for purchasing the directory if you choose to.
Robert L. Frank, CEO
Air Force Sergeants Association
Frequently Asked Questions
1. I received an email/postcard/phone call from a company asking for my personal information. They said they were working on a directory for AFSA. Is this a legitimate project, or is it a scam?
We have partnered with PCI (also known as Publishing Concepts) to produce our new member directory. PCI is a company located in Dallas, Texas, that publishes directories for educational institutions, fraternities, sororities and military organizations across the nation. This project allows AFSA to receive important updates to our database so we know more about our members and how we can better serve you and future members.
2. How do I know my information will only be used for directory purposes?
AFSA has a contractual agreement with PCI that states:
a. The names, addresses and information provided to PCI by AFSA for the publication of the Directory will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Directory and except as required by court order or law.
b. The Directory will be made available only to members of AFSA. Upon completion of the project, PCI will return to AFSA any and all electronic files that have been supplied by AFSA or produced by PCI in connection with the production of the Directory.
3. I would like to verify and update my information. How may I do this?
If you have received a postcard or an email with a telephone number, you may call the number to speak with a dedicated representative for the AFSA project. The representative will verify all the information on file for you and make any updates where needed. One of the numbers for the AFSA members is 1-866-589-5453. If you have received an email with an embedded link, you may go to the online site to review your information. If you have questions, you may call PCI’s customer service desk at 1.800.982.1590.
4. Can anyone purchase a directory?
The AFSA members Directory is available for sale only to AFSA members.
5. When will I receive my directory?
The total duration of the directory project is about 10 months. Since the project began in October 2015, the directories will be distributed in July 2016.
6. Can I choose some or all of my information not to be printed in the directory?
When you call to update your information, you can tell the representative what information you would prefer to have excluded. You may also communicate this information to the PCI customer service desk. (1.800.982.1590)
7. I ordered a directory/package over the phone and would like to cancel my order. How do I do this?
Call the PCI customer service help desk at 1.800.982.1590, and they will take care of this for you.
8. How do I upload my information and photos?
You will receive an email with a link to upload your photos and narrative. If you do not have an email address,you will receive a letter with instructions on how to submit your photo.
9. Can I be featured in the directory without purchasing it?
Yes (if you are an AFSA Member)
10. Will the member stories be included in the electronic version?
The electronic version is a USB Thumb Drive and it will have all the same information as the book, including the member stories.
11. May I order a USB Thumb Drive and a hard copy?
Yes, there is a Value Package that offers both the hardbound book and USB Thumb Drive.